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Relaxation Time On The Patio Backyard: On summer evenings, you'll feel the cool evening breeze as you lay in your hammock suspended from the natural wood gazebo beams and watch your family enjoy outdoor relaxation time.
With Hard Top Slant Roof: Our outdoor pergola has sturdy 5 1/2" cedar upright posts with diagonal braces to prevent from tipping over, which is more than enough to hold the weight of a hanging swing and hammock!
Widely Used: Not only can it be used as a gazebo, it can also be used as a carport and can be used in multiple scenarios, making it a great choice for shading your patio!
About Assembly: It is recommended that 2-3 people work together to assemble this 17 x 12 pergolas and car ports and make sure all Seven packages have been delivered before assembly. Choose a sunny day for the installation and take care to follow the installation instructions step by step during the assembly process!
About Sales Service: We are always committed to providing you with a satisfactory solution. If there are any shipping damages, defects, missing parts or other problems with our pergola, we are happy to provide you with faster customer service. In order to get the wooden gazebo and carport to you faster, please pay attention to the accuracy of the order address, as we will ship the product to the order address.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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